Customer Service

Sizing

All apparel sizing is unisex and are standard larger sizes.

Processing & Receiving

Allow 7-14 business days for Standard Mail due to slow sorting and shipping with the US Postal Service. We ship around all 50 states and US Territories.

Refunds and Exchanges

Within 15 days of receiving your order, you may exchange any apparel items if they do not match the sizing you need. Customers are responsible for the cost of shipping for exchanges. Sales are final and there are no returns or refunds. For exchanges, please e-mail info@newnorthcarolinaproject.org to request an exchange.

Customer Service Questions

If you have any other questions about ordering, please e-mail info@newnorthcarolinaproject.org

Disclaimer

By purchasing this merchandise from New North Carolina Project or New North Carolina Project Action First, you are helping us spread our mission to lift Black and Brown communities and claim their power through civic engagement. Underrepresented communities, which are historically communities of color, have been left out of conversations and collective decision making power. Our mission is to change that dynamic by meeting people where they are on the issues that matter most to them. All people, without regard for their race, color, gender, creed, age or orientation, must be beneficiaries of our democracy if we expect them to be active participants. Therefore, our work centers around the Four Pillars of Housing Affordability, Public Safety, Economic Mobility and Civic Engagement. By providing education, direct aid, services and opportunity for engagement, we are creating a fully inclusive democracy that works for and by the people.